Te Araroa walkers and Wellington business


Kia tupato kia pai to hikoi
Me te titiro whanui, kia koa
Ki nga taonga kei mua i a koe

Walk the path in safety
Look deeply and learn
From your surroundings*

*Inscription on the Te Araroa foundation stone at Shorland Park, Island Bay.
The stone marks the end (or beginning) of the North Island section of 3000 km Te Araroa trail.


They usually arrive at our door mid-late afternoon.

They shoulder backpacks with attached trekking poles and carry bags of supplies picked up on their traverse of the city.

They’re sweaty and puffing if it’s a warm day. Sodden if it’s a wet one.

They’re seeking a couple of nights in a warm, dry space in which to wash, sleep, refuel and restock before moving on.

They are Te Araroa through walkers and they come from all points of Europe, North America and sometimes New Zealand and we are Trail Angels  – locals, usually living near a trailhead, who offer accommodation or a backyard campsite, amenities, maybe a meal, transport and advice to those who are walking New Zealand end to end.  

Te Araroa (The long pathway) is a 3000km network of 87 separate trails/tracks that runs the length of Aotearoa from Cape Reinga to Bluff.  The trail traverses a range of public and private land and is managed overall by the Te Araroa Trust although DOC managed facilities account for approximate 45 percent of the route.  Some parts are linked by stretches of road walking.

The TA is gaining popularity and is moving up to take its place alongside lengthy hikes such as the Camino de Santiago, (Spain), the Appalachian Way (USA) and the Pacific Crest trail (spanning the eastern coast of the north American continent from Mexico to Canada).  

With the opening of New Zealand borders late last year international TA hikers began arriving almost immediately. Many are trying to complete the journey within the terms of their visa (usually three months).  Allowing 3-5 months is recommended depending on speed and ability. 

As of January 2023 there were 4000 trail walkers registered with the Te Araroa Trust.  Along with through walkers there are also section walkers – often New Zealanders – who do a small, different, section of the trail as time permits.

Walkers are either NOBO or SOBO – that’s trail speak for North Bound (beginning at Bluff) or most usual South Bound – beginning at Cape Reinga.

Some are hard core and walk the full distance. Others find the road walking sections or detours not to their liking and opt to hitch a ride, catch a shuttle service or even bike. They drop off trail to do other activities including adding in some extra walking in the form of one of the Great walks.

However they choose to do it Wellington is an important stop on their itinerary.

In good weather a SOBO exits the Tararua ranges at Waikanae, then using routes like the Escarpment track and Wellington’s network of walkways they finally reach the Southern Terminus at Shorland Park in Island Bay, around 1700km after leaving Cape Reinga.

Once across the Strait the path takes them along the Queen Charlotte Track to Pelorous where they begin the arduous trek along the Richmond Ranges. Eventually they will drop down to St Arnaud in the Nelson Lakes area to pick up their “bounce boxes” – packages mailed on ahead. From there it’s through the Travers-Sabine and down to the St James Walkway and another supply pick up.  Depending on progress some will terminate their walking here while others will push on through the southern section to Bluff.

If they’re heading northwards they do this route (or variations of it) in reverse.

Either way they arrive in Wellington tired, hungry and in need of restocking equipment and preparing food packages to mail onwards to a pick up point.

Which means that when in the city they spend.

These aren’t the usual cruise ship day tourists sitting on a bus or maybe purchasing a coffee in a CBD café.

Once clean and rested, TA walkers head to outdoor equipment stores and supermarkets. They make menu plans and purchase up to a month’s worth of meals and snacks. Sometimes dehydrated, just add water and wait, meals. Sometimes more substantial supplies like rice and pasta. They measure out their supplies, package them up and post on to a supply drop point en route

If they are waiting for a ferry they allow themselves around 3 days in the city to stock up, relax and take the opportunity to sample capital life.

On the Te Araroa facebook group there has been some discussion around costs to walk the TA. It varies for everyone but estimates have ranged from NZ$10, 000 to a more detailed $16,000 and upwards over the course of three months or so. This includes replacing equipment, food, supplies, koha, accommodation and transport. It doesn’t necessarily include things like the cost of airfares to New Zealand, flights from Invercargill back to Auckland when they head back to their home country and so on.  The official TA site suggests a minimum budget of NZ$10,000 is needed along with contingency funds. 

TA walkers are a sizeable tourist market in Wellington but a hidden one.  A spokesperson for Dwights Outdoors in Mercer Street says they have seen an increase in international hikers since the start of the 2022-23 season with TA walkers now providing a noticeable portion of business.  There have been two distinct waves – the first in October as the early departures prepared to head to Northland before beginning the long trek southwards.  Then again in December as the southbound trekkers reached town with a need to resupply before crossing the Strait.

Dwights now offers TA walkers free shipping to a trail destination of choice on instore purchases over NZ$150*. (*Ts & Cs apply).  In one memorable purchase around NZ$600 of dehydrated meals were purchased by a couple preparing to tackle the Richmond ranges and routes onwards from there.

Next time you see a couple of trampers, fully kitted up and looking a little dishevelled on Lambton Quay, give them a welcoming smile.  They’re most likely international visitors fulfilling a physically challenging ambition.  They’re in our city for a few days and they’re great for our economy.

“To know Papatuanuku you have to go through slowly, on foot”
– Hone Tuwhare**

**Quoted in A walking guide to New Zealand’s long trail : Te Araroa by Geoff Chapple, 2017 : p13

If you’re inspired and want to know more about Te Araroa here’s some of the WCL resources on offer. 

Te Araroa : the New Zealand trail / Chapple, Geoff
“Geoff Chapple has created a continuous hiking trail through New Zealand from Cape Reinga to Bluff. This is his story – he describes the dream of establishing a long pathway, and how his dream became a reality.” (Catalogue)

Also available as EBook Overdrive


A walking guide to New Zealand’s long trail : Te Araroa / Chapple, Geoff
“This is the guidebook of Te Araroa Trail: The Long Pathway, a continuous trail running from Cape Reinga to Bluff, 35 years in the making, which officially opened in late 2011. The book maps the 3000-kilometer trail in 40-kilometer sections, with maps by leading map maker Roger Smith of Geographx. Author Geoff Chapple is a modern-day visionary who took the concept of a continuous trail running the length of New Zealand and turned it into a reality. Until recently the CEO of the Trust, Chapple complements the maps with a running commentary describing the landscape, the flora and fauna encountered along the way, as well as the special features of particular parts of the trail. Photographs of the trail illustrate each section. Each of the 12 regional sections opens with a stunning 2-page 3D map. A short introduction describes the history of the trail as well as the variety of New Zealand’s landscape along the way: forest, farmland, volcanoes and mountain passes, river valleys, green pathways, and the urban areas of seven cities. This book is an accessible guide both for those who only want to walk parts of the trail and dedicated trampers who intend to walk its entire length.” (Catalogue)

Te Araroa : walking New Zealand’s 3,000-kilometre trail / Watson, Mark
“In January 2015 Mark Watson left sunny Cape Reinga to walk and photograph the length of Te Araroa. The journey would take him nearly six months, through constantly changing landscape, geology, and many different kinds of forest. He walked urban pathways, farm tracks, beaches, roads, regional and national parks and reached Bluff – amid winter storms – in July. His visual record of the trail’s scenery is presented in nine geographic sections matching the structure of the trail, with introductory text and captioned photographs to describe the landscape, diversity, culture and history of each region. Te Araroa, the long trail, was established by Geoff Chapple and officially opened in December 2011 by Governor-General, Sir Jerry Mateparae. Mark Watson’s book features a Foreword by Geoff Chapple, founder, Te Araroa.”–Publisher information.” (Catalogue)

Bewildered : leaving everything behind for 3000km in the wilds of New Zealand / Waters, Laura The pants of perspective : one woman’s 3,000 kilometre running adventure through the wilds of New Zealand / McNuff, Anna
“A thrilling, coming-of-age journey that will make you yearn to go on your own adventures.” – Runner’s World Anna was never anything like those ‘real’ runners on telly—all spindly limbs, tiny shorts and split times—but when she read about New Zealand’s 3,000-kilometre-long Te Araroa Trail, she began to wonder… perhaps being a ‘real’ runner was overrated. Maybe she could just run it anyway? Travelling alone through New Zealand’s backcountry for 148 days, she scrambled through forests, along ridge-lines, over mountain passes, along beaches and across swollen rivers. Running up to 52 kilometres in a day, she slept wild most nights, and was taken into the homes and hearts of the kiwi people in between. The Pants of Perspective is a witty, colourful and at times painfully raw account of a journey to the edge of what a woman believes herself to be capable of. It is a coming-of-age story which will lead you on a roller coaster ride through fear, vulnerability, courage and failure. For anyone who has ever dreamt of taking on a great challenge, but felt too afraid to begin—this story is for you.” (Catalogue)

Broken heels and bicycle wheels / Blair, Larry
“As 2018 drew to a close I embarked on what was to be my grand odyssey, a North – South walk of Aotearoa. Following the Te Araroa route, I was to walk 3,000km over the next six months. Spoiler: I didn’t. After some ups and downs, I binned that idea and had a crack at biking it instead. Broken Heels and Bicycle Wheels is my tale from that six month period. It’s a fairly raw retelling of my trip as I lived it, warts and all…”–https://lawrenceblair.com.” (Catalogue)


Lillibutt’s Te Araroa adventure / O’Rourke, Maris
“When Lillibutt the kunekune pig decides to walk from Cape Reinga to Auckland she meets others along the way and overcomes some scary challenges during her long adventure.” (Catalogue)  Te reo version



Scenic playground : the story behind New Zealand’s mountain tourism
“This lavish book explores the story behind the promotion of New Zealand’s mountains – through posters, advertisements, hand-coloured photos and more. It explains how the country built its reputation as an alpine playground and, alongside, how mountains became central to belonging to Aotearoa”–Publisher information.” (Catalogue)


     New Zealand outdoor magazine Wilderness is available in hardcopy or e-journal formats along with copies of Walking New Zealand also in hardcopy or e-journal

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

The art of giving and receiving feedback

“You shouldn’t wear stripes dear.  That top makes you look like a little barrel”. 

So said one colleague to another in a former workplace. 

In a similar exchange (same workplace),  I was taken aside by a kindly co-worker who advised me that my chosen shade of lipstick was “too bright”.


We’ve all had it at some point.  The “helpful”, unasked for, feedback someone feels obliged to give and which often catches us off-guard and leaves us feeling personally attacked.

The usual response to such “advice” is either stunned silence at the audacity/inappropriateness of the feedback giver or more often, a curt variation of  “If I want your opinion I’ll ask”.

In the above examples, whilst most likely well meant, the delivery of said feedback was not tactful, expected and ultimately not good for workplace relationships.

Alternatively, what about when you have received a glowing compliment only to shrug it off with an “Aww shucks, it was nothing” attitude when in fact you had worked darned hard to deliver?


Giving – and receiving – feedback is a necessary part of communication in the workplace.  Effective feedback should encourage, train and guide us even if it challenges us.  Delivery, however, no matter the direction – upwards, downwards or sideways to a hoamahi (colleague) – requires a degree of tact, sensitivity or emotional intelligence.  

Unfortunately, when badly delivered, feedback can damage workplace relationships as it is perceived as threatening and the receiver can become defensive or even hostile.

Whether you are a manager of people, a co-worker or employee, learning how to deliver and accept feedback is a skill that can be developed with a little effort and awareness.

To assist this week’s blog features a compilation of resources for different workplace scenarios, all offering tips and guidance on how to improve your acceptance and delivery of feedback. 

First though, what is feedback?
This Hotjar blog sums it up nicely :

Employee feedback is any information exchanged by employees (formally or informally) regarding their performance, skills, or ability to work within a team. Both supervisors and peers may deliver feedback, and when done tactfully, the process can create a stronger, more harmonious workplace.

Positive and negative feedback is important because it helps break bad habits, reinforces positive behavior, and enables teams to work more effectively toward their goals.  

Why is it important to give feedback?  Research presented in this article discusses why employees want feedback and ways to make it constructive.


How do you find ways to give feedback without offending?  
Approach everyone you give feedback to as if they are an iceberg, as there is more below the surface when you deliver structured feedback.

Striking the right balance when giving feedback is a fine line.  This Inc. article outlines words to use to make feedback more effective for the recipient while this article outlines the ABC Feedback Formula for those who find the giving of feedback a scary proposition.  However the skill is in not softening the feedback to a point where the message is lost on those to whom it is being given.

It is generally assumed that feedback should be given verbally, in person.  A recent HBR article presents a case for the times it is more appropriate to give feedback in writing.  The authors state :

Consider what works best for the context, audience, and goals of your specific situation. Spoken and written feedback are both necessary, and each has their time and place.

If you are sensitive to criticism, having your work practices or behaviours critiqued will not be easy.  This article suggests three things to do the next time you get criticism that stings while this one offers some tips to help you take feedback the right way.  This article explains how to tell whether the criticism is fair or unfair, before offering tips on handling criticism with good grace, and making it work for you.  


It ‘s not just the giving and receiving of negative feedback that matters.  There’s a skill to providing and accepting positive feedback as this TED talk discusses.

As a leader,  do you compliment your team when they do something well?  Or even your team mates?  Praise can be a big motivator and an important leadership practice.  

As an employee you may be put in the position of passing feedback upwards.  It’s sometimes hard (and scary) to give feedback to your boss.  The advice in this article is to first develop a relationship with the manager, and as a manager, when feedback is offered, accept it graciously.

Remember though, there’s a difference between validation and feedback.  Sometimes feedback is requested when what is wanted is validation of behaviours rather than a critique.  If you find yourself faced with that situation there’s some advice to be found here

What if your manager or workplace just doesn’t do feedback?  Some companies, particularly if they are small, don’t prioritise performance appraisals.   That makes it difficult to track how you are performing.

In a recent Podcast from the Harvard Business Review team  “… an expert on interpersonal communication and organizational behavior, shares creative ways to draw out people’s perceptions of your performance and potential. She also offers advice on how to make sense of the feedback you do receive”.  

Recognising the contribution of average workers isn’t just good for these employees – it’s vital for employers. Keeping middle-of-the-pack employees engaged and on board literally keeps companies in business, since these workers keep day-to-day operations smooth. 

Amongst the Wellington City Library resources you will find this short film on the Kanopy platform – Work Place Excellence: Recognition & Feedback
Included in the the topics covered in this short video are how to :
* Give immediate recognition and feedback, 
* Be constructive with feedback,
* Implement feedback tools
* 360 degree feedback.

You will also find Linked In Learning has a range of video courses on feedback. You need to be a registered library user, then enter your library card and password and then search “feedback”.

As for that colleague (or family member) who offers you unsolicited feedback of a personal nature,  try this recommendation :

Simply smile, tell the person you appreciate them caring enough to give you that advice, and say that you’re not looking for advice on that topic at this time. And then smile again. Smiling softens most messages. Say nothing more. Most people will stop talking. What else is there to say?

If you want more, or different resources have a look at these ones :

Giving feedback : expert solutions to everyday challenges
“Good feedback is essential to helping employees perform better at work. It lets people know when they are meeting or exceeding expectations, and when they need to get back on the right track. This practical guide shows managers how to develop and refine this necessary skill.” (Catalogue)



Coaching and feedback for performance
“Why is coaching skill the hallmark of good management? Managers who provide consistent, constructive feedback run more efficient departments, equip their employees to become leaders, and gain the support they need for their efforts. Proficient managerial coaching aligns employees with company strategy, so that day-to-day activities ……” (Catalogue)


Thanks for the feedback : the science and art of receiving feedback well : (even when it is off base, unfair, poorly delivered, and frankly, you’re not in the mood) / Stone, Douglas
“The authors of the classic ‘Difficult Conversations’ teach you how to take criticism productively in this book. Receiving feedback is an important skill, and the rewards for learning well are substantial. But feedback can be painful, sometimes brutally so. This title takes an honest look at why feedback feels so hard, and gives readers the framework and tools needed to metabolize challenging information and use it to fuel real change.” (Catalogue) 
Also available on EAudiobook Borrowbox

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Starting out or moving on : job hunting resources at WCL

Is 2023 the year you step onto the career ladder?

Are you returning to work after a break?

Maybe you’ve had time to reflect over the summer break and feel it’s time to move on and are looking for a new job?

Let Wellington City Libraries and our extensive job-hunting resources assist you.  We have many, and varied, resources that may help you.

If you are new to job hunting you might find this blog piece aimed at Job seekers helpful.

There’s plenty of other resources too, regardless of what stage you are at in your career or job-hunt.

If you’re starting out;
Looking for a job;
Assessing your skills;
Getting your cv (resume) prepared;
Brushing up on some work skills;
Gaining confidence for an interview;

Read on to learn more.

Assess your skill set
If you are a school or university leaver, not certain about your skill set, or maybe someone thinking of changing careers, a good starting site is Careers New Zealand.  Here you will find tools that can assist you figure out what roles your skills and experience may be a good match for.  There is also guidance on cv preparation and other useful information.

Find a vacancy
To apply for a job you need to first know what companies are seeking workers and what roles are being advertised.

If you know what you are looking for and already have a cv prepared you can create a profile and upload your documentation to Seek or Trademe jobs.  Both these sites allow you to create alerts so that you are emailed a listing whenever a job in your area of interest is advertised.

For an experienced worker, looking to change roles or companies, there are a variety of recruitment agents in the Wellington CBD.  Some specialise in certain roles such as labour, IT, professional or executive recruitment.  Others have a more general approach.  Link here for a brief alphabetical Recruitment agents listing

Don’t forget the power of networking.  See our blog listing networking groups in the Wellington region or the one about using Linkedin for effective networking.

Prepare your CV/resume
Your cv and covering letter are what will attract a prospective employer to you.  Or not.  So how do you get noticed in among all the other applications?  Like everything, there are trends to how to present your cv and this article outlines some of the resume trends you should be aware of while this one suggests some things that should be on your cv.  If you are uncertain about some information, ask a trusted friend or colleague to check it over.  There are also professional companies that will work with you to produce a standout cv.

Acquiring or brushing up on skills
If, as you read through a job description, you feel you need some new or additional skills to be appropriately qualified for a role then there are many courses available to help you upskill.  Our blog on Professional development looks at some of the online options including Linkedin Learning courses available free with your library registration.

In person courses are offered throughout the year from Wellington High School‘s Community Education Centre or Victoria University‘s short course options.

Acing interviews
You’ve done all the above, and now you have an interview.  What next?  If, like many people you get nervous when faced with a panel of interviewers asking you questions then preparation is the key.  Look for the company website and brush up on your knowledge of their structure and people.  For a senior role, check to see if the company Annual Report is available and have a read.  Sometimes you may be questioned on how much you know about an organisation, for example, how it may be funded.  This is when your research will pay off.  There’s also the chance of an “awkward” question.  Have a look at the advice offered in this HBR article  How to Answer “Tell Me About a Time You Failed” in a Job Interview.

On the Wellington City Libraries website enter “Employment interviewing” in the catalogue search box to find resources that can help you prepare answers for those sticky questions.  And don’t be afraid to go into an interview with a list of questions you want to know about the company.

So that’s some of the many ways we can help your job search succeed.  You’ll also find more resources listed on our Aramahi/Careers Information page.

Within our broader library collection we also have resources like those listed below, that library users are welcome to borrow.  Or contact your friendly and helpful library staff for further suggestions.

The new rules for job hunting : changing jobs in a changing world / O’Neil, Tom
“The rules have changed! With economic uncertainty after COVID 19, as well as redundancies and unemployment on the rise, it has never been more important in New Zealand to secure strong and long-lasting employment. You may already have (or maybe think you have) the skills to gain a new career or win a dream job but if you are unable to sell yourself to a prospective employer. In reality, that potential is unrealised with most people. With sections on resumes, social media, preparing and sending impactful covering letters, the do’s and don’ts in an interview, interviewing tips (both ZOOM and traditional), networking, direct marketing, salary negotiation and career goal-setting, this book is packed with information. The book also includes up-to-date tips and information about social networking, online resources and long-term career planning. Discover how you can stand out from the competition and receive more job opportunities and better value job offers than ever before. ‘THE NEW RULES FOR JOB HUNTING’ will help you to discover and identify personal key career highlights and assist in marketing your skills to potential employers. New Zealander Tom O’Neil has been a professional recruitment and human resources consultant for over twenty years. He is sought after for Interviews for television and radio commentary regarding employment and has articles about career development printed in a wide range of magazines and newspapers. He is a significant contributor to the bestselling career guide ‘What Color Is Your Parachute?’ which has sold over 15 million copies worldwide. Tom has also been the author of the bestselling book ‘You’re Hired’, (published by New Holland) and is in demand globally for his workshops and public speaking. Gaynor O’Neil is a senior recruiter and works with Tom in their international personal development and resume writing businesses”–Publisher’s website.” (Catalogue)

What color is your parachute? : your guide to a lifetime of meaningful work and career success / Bolles, Richard Nelson
“In today’s challenging job-market, as recent grads face a shifting economic landscape and seek work that pays and inspires, as workers are laid off mid-career, and as people search for an inspiring work-life change, the time-tested advice of What Color Is Your Parachute? is needed more than ever. This completely updated edition features the latest resources, strategies, and perspectives on today’s job market, revealing surprising advice on what works–and what doesn’t–so you can focus your efforts on tactics that yield results.”– Publisher’s description.” (Catalogue)  Available as EBook Overdrive

Love + work : how to find what you love, love what you do, and do it for the rest of your life / Buckingham, Marcus
“We’re in the middle of an epidemic of stress and anxiety. A global pandemic has wreaked havoc on our lives. Average life expectancy in the United States is down. At work, less than 16 percent of us are fully engaged. In many high-stress jobs, such as distribution centers, emergency room nursing, and teaching, incidences of PTSD are higher than for soldiers returning from war zones. We’re getting something terribly wrong. We’ve designed the love out of our workplaces, and our schools too, so that they fail utterly to provide for or capitalize on one of our most basic human needs: our need for love. As Marcus Buckingham shows in this eye-opening, uplifting book, love is an energy, and like all forms of energy, it must flow. It demands expression-and that expression is “work.” Whether in our professional accomplishments, our relationships, or our response to all the many slings and arrows of life, we know that none of this work will be our best unless it is made with love. There’s no learning without love, no innovation, no service, no sustainable growth. Love and work are inextricable. Buckingham first starkly highlights the contours of our loveless work lives and explains how we got here. Next, he relates how we all develop best in response to other human beings. What does a great work relationship look like when the other person is cued to your loves? What does a great team look like when each member is primed to be a mirror, an amplifier, of the loves of another? Finally, he shows how you can weave love back into the world of work as a force for good, how you can use your daily life routines to pinpoint your specific loves, and how you can make this a discipline for the rest of your life. Today, too often, love comes last at work, and we are living the painful consequences of this. Love + Work powerfully shows why love must come first-and how we can make this happen”– Provided by publisher.” (Catalogue)

Career remix / Brown, Damon
“An author, two-time start-up founder and four-time TED speaker offers testimonials, plans of action, and road-tested insight to encourage job seekers to use their existing skills and resources to change careers, manage transitions, and thrive in the current job market.” (Catalogue)



Coming back : how to win the job you want when you’ve lost the job you need / Germer, Fawn
“A street smart, inspiring, practical and utterly honest book for renewing or resuming your career. Millions of mid- and late-career professionals are wondering why our careers are dying. We’ve been fired, downsized, job-eliminated, or we’ve left work voluntarily to raise children, care for loved ones, or go to school. Our unemployment rate is more than three times the national average. It takes twice as long to get hired, usually for far less money than we were making. Is it age discrimination? Maybe. But it’s not that simple. So many of us have lagged on skills and technology, shrugged off social media, or ignored the rate of change and let younger people become the face of our profession’s future. Our “track record” really doesn’t matter. We want to come back, but we aren’t ready. Coming Back offers clear advice, including: -Make yourself visible and relevant by sharing articles and information on your field with colleagues and on social media. -Use LinkedIn to build your network in your industry and identify decision makers. -Tell interviewers about what you will do-don’t rely on what you have done. -Stop grousing about “those millennials” and start working with them. -Volunteer strategically to build leadership skills and networks. Coming Back shows how you can save a career if still employed or get one back if cast out. Fawn Germer, one of the nation’s most popular leadership experts and global motivational speakers, has personally interviewed more than 300 CEOs, senior executives, professors, lawyers, organizational experts, industry leaders and professionals. The result is a tactical, tough-love call to action: to learn, re-tool, connect, grow, and get ready to work again”– Provided by publisher.” (Catalogue)

HBR guide to changing your career
“You’re well into your career and yet you’re not where you want to be. Perhaps you’ve done everything you need to do to be named a partner, but your firm has encountered a crisis that’s put all promotions on hold. Maybe a hobby or sidegig has helped unearth a new passion you’d love to pursue full-time. Perhaps you’ve come to realize that your current role is no longer meaningful. Or maybe you’ve exceeded all of the goals you set for your current career and you’re ready for a new challenge. How do you envision possible new professional selves, explore your options, and embark on a dramatic career makeover when you have a mortgage to pay, kids to support, college and retirement funds to feed–and a full life and full-time job? Can you really set aside the years you’ve invested in your education and current industry? How can you make a radical change when there are so many demands on you? Whether you know what you want your second act to be or you have no clue–only that what you’re doing isn’t a match, this guide will help you chart a course and make the switch. You’ll discover how to: – Break free of what your career is now to consider what it could be – Get an accurate picture of the skills and abilities you bring to the table – Create experiments that won’t sabotage your current job – Assess the financial implications of making a change – Develop a compelling way to tell your story–tying even seemingly unrelated jobs into a cohesive narrative – Build expertise in a new field – Land a new role– Provided by publisher.” (Catalogue)

Rethink your career : in your 40s, 50s and 60s / Maxwell, Joanna
“Have you accumulated plenty of wisdom and experience, but others think you’re all washed up? Perhaps you’re bored with your current work but not sure what’s next. Don’t panic! Work reinvention expert Joanna Maxwell shows you how to refresh a current career, pursue a new direction or leverage your experience to start your own business. The practical exercises and inspirational real-life stories in “Rethink Your Career: will help you: – clarify your strengths, talents and skills – find creative new ways to think about your work future – take stock of your finances and deal with your fears – make your best decision and put your new plans into action.” (Catalogue)

Ultimate job search : master the art of finding your ideal job, getting an interview and networking / Williams, Lynn
“A one-stop shop for all job hunters, this fifth edition of Ultimate Job Search takes the stress out of job hunting and provides advice on every stage of the process including: preparing a poweful CV that will get you noticed ; sample cover letters and emails that are really persuasive ; making a great impression at interviews ; dealing with offers and rejections in a positive manner.”–Back cover.” (Catalogue)

How to write an impressive CV & cover letter : a comprehensive guide for jobseekers / Whitmore, Tracey
“Your CV, cover letter and LinkedIn profile are your first communication with a prospective employer. As the job market is more competitive than ever, grabbing an employer’s attention and making the right first impression has never been more important. If you compromise on the quality of your CV, cover letter and LinkedIn profile, you reduce your chances of winning an interview. This book, which will appeal to anyone from entry level to board level, is a step-by-step guide on how to approach job hunting and achieve a killer competitive advantage by producing an impressive CV, cover letter and LinkedIn profile. Invaluable views and advice from senior HR and industry professionals, who are often the first point of entry, are provided throughout the book. How to Write an Impressive CV and Cover Letter will support jobseekers through the entire job-hunting process. It offers access to practical, real-life examples of CVs and cover letters that have secured interviews and helped individuals win their dream job. Readers will gain access to these documents, together with valuable templates, as part of the book.” (Catalogue)

Get that job : interviews : how to keep your head and land your ideal job
“The ultimate guide to preparing for the interview process, maintaining focus, handling difficult questions, and maximizing your chances of landing that dream job.”Whether you’re a school leaver, a recent graduate, an established professional on the move, or someone looking to return to the job market, any research and preparation will be critical in improving your performance in an interview setting – from being aware of your own strengths and weaknesses, through to knowing the questions to ask that will ensure you are remembered after the interview is over. Whether it is in person, on the telephone or via a video conference, Get That Job: Interviews will prepare you for even the toughest interview – including tips on preparation and pre-interview research, strategies for different types of interview, advice on staying calm under pressure, and ways to cope with the questions from hell.” — Amazon.com.” (Catalogue)

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Planning, goal setting and forming new habits

The beginning of a new year is a time for many of us to start mapping out our short and long term personal and professional goals.

What do you want to achieve this year?  It might be gaining new customers, aiming for and achieving a new role or maybe working towards more work-life balance.  
So how are you going to get there?

This short article shares some weekly planning tips from entrepreneurs.

A recent study suggests that by using paper, rather than a digital tool makes your planning more effective.  Paper users “developed higher quality plans and fulfilled them at a higher success rate than their counterparts who used mobile phones.”

But should you make a plan or set goals?  This article looks at the difference between plans, goals and resolutions and the pros and cons of each.

Current thinking is focusing on changing behaviour patterns and developing new (and breaking old) habits.

In his book Atomic Habits, author James Clear explains why bad habits are so difficult to break. 

(Clear’s book is in high demand from the Wellington City Libraries collection but it is available in a number of formats).  

A recent NZ Listener article Up and Atom is based on Clear’s work and includes input from Sir John Kirwan.  The advice is that to achieve big results you must first make little changes to your work/life patterns and embed these in your day to day thinking.

Whatever route you chose we have resources to help you set those goals, develop your planning and adopt some new habits to get you on your way.

Atomic habits : tiny changes, remarkable results : an easy & proven way to build good habits & break bad ones / Clear, James
“Atomic habit, noun. Definition: A small habit with big results. People say when you want to change your life, you need to think big: swap job, move house, change partner. But they’re wrong. World-renowned life coach James Clear has discovered a completely different way to revolutionise your behaviour. He knows that lasting change comes from hundreds of tiny decisions – doing two push-ups a day, waking up five minutes early, or holding a single short phone call. He calls these atomic habits. Clear delves deep into cutting-edge psychology to explain why your brain is able to amplify such small changes into such big outcomes. He uncovers a handful of simple life hacks (the forgotten art of Habit Stacking, or the unexpected power of the Two-Minute Rule), to show how you too can grow tiny shifts into life-transforming changes in behaviour. And he reveals a simple four-stage method that will let you build atomic habits into your day-to-day life, starting now. These nuclear changes will have an explosive effect on your career, your relationships and your life.”–Publisher.” (Catalogue)  Also available in Hindi and on EBook BorrowboxEBook OverdriveEAudiobook Overdrive

Gearing up : leading your Kiwi business into the future / Kolb, Darl
“Published a decade ago and reprinted multiple times, the authors’ Changing Gears: How to Take Your Kiwi Business from the Kitchen Table to the Board Room was the first book that enabled Kiwi-sized firms to integrate business-school wisdom into their thinking. Gearing Up: Leading Your Kiwi Business into the Future is a completely revised and updated primer for owner-manager New Zealand businesses. The book introduces the business basics that haven’t changed (business models and financial drivers, leadership, team building, strategy and planning), while exploring how globalisation and digital transformations are challenging what we know about doing business. Throughout, the authors focus – through real examples – on the opportunities and challenges faced by the Kiwi men and women running our owner-operated businesses.” (Catalogue)

Also available as an ebook

Planning to win : a guide to business planning & financial modelling / Pender, Gordon
“There are many books on business planning, and many more on management and entrepreneurship. They tell you what their authors think should be included in a plan. Planning to Win is different: it explains exactly how to prepare a business plan it illustrates the elements of a good plan and how they fit together to produce a professional and compelling document. It also includes practical examples: stories from the authors clients that show what happens in the real world. You may need to raise equity capital and/or a bank loan. You may be planning a new venture (if you are very brave). You may want to win a competitive government grant (if you are very patient). You may be planning a joint venture or a new export business. Perhaps you need to show your parents you can take over the family empire and succeed. Or you may want to write the best business plan in your management course or business planning competition. Whatever your situation, one thing is certain: you will understand your business much better if you plan it well. Ultimately, your prosperity is at stake. You are risking your valuable time, your job, perhaps your whole business. Professional business planning will help safeguard your own interests first. If you want to prepare the best business plan and succeed, Planning to Win is for you.” (Catalogue)

Rethinking strategy : how to anticipate the future, slow down change and improve decision making / Tighe, Steve
“Business leaders are desperate for help to position their companies for future success in a climate where business has never been more competitive, volatile or uncertain. Corporate techniques for navigating this complexity have not adjusted to this new dynamic and organisations have suffered an upsurge in strategic surprises proving disruptive to previously successful business models. This book provides an innovative end-to-end process designed to reframe strategy as a resource, and strategic development as the organisation’s principal creative and learning activity, while recognising that strategic creativity is fundamental to successful business transformation.” (Catalogue)

Burn the business plan : what great entrepreneurs really do / Schramm, Carl J
“Carl Schramm, the man described by The Economist as ‘the evangelist of Entrepreneurship’, has written a myth-busting guide packed with tools and techniques to help you get your big idea off the ground. Carl believes that entrepreneurship has been completely misrepresented by the media, business books, University programmes and MBA courses. He believes that the perception of what it takes to start a business no longer matches the reality – which is bad news for everyone because it stops great ideas coming to life. Burn the Business Plan punctures the myth of the cool, tech-savvy 20-something entrepreneur with nothing to lose and venture capital to burn, showing that most people who start businesses are juggling careers and mortgages just like you. Burn the Business Plan is written to encourage you to get started. It demystifies the entrepreneurial process portrayed on television shows like Dragon’s Den. It doesn’t rely on largely irrelevant stories of overvalued tech startups, nor does it build on the largely mistaken narrative of a linear path from cold start to great success that is the essence of business planning, as taught in universities. This is the guide to starting and running a business that will actually work for the rest of us. Burn the Business Plan is for regular people who just want practical, real-world advice on how to start and run a successful business. It shows you how to avoid the common mistakes and what you need to do to put your enterprise on track for success.”– Provided by publisher.” (Catalogue)

Do it for a day : how to make or break any habit in 30 days / Batterson, Mark
“The New York Times bestselling author of Win the Day challenges you to adopt seven powerful habits for thirty days and start your journey toward reaching your God-sized dreams”– Provided by publisher.Destiny is daily habits: our lives our built on our patterns of behavior, both constructive and counterproductive. Batterson believe you are only one habit away from a totally different life! Here he helps you identify changes that are “3M”: measurable, meaningful, and maintainable, and coaches readers step-by-step to change their lives. — adapted from back cover” (Catalogue)

The power of habit : why we do what we do and how to change / Duhigg, Charles
“Charles Duhigg takes us to the edge of scientific discoveries that explain why habits exist and how they can be changed. With penetrating intelligence and an ability to distill vast amounts of information into engrossing narratives, he brings to life a whole new understanding of human nature and its potential for transformation.” (Catalogue)


Good habits, bad habits : the science of making positive changes that stick / Wood, Wendy
“Wood draws on three decades of original research to explain the fascinating science of how we form habits, and offers the key to unlocking our habitual mind in order to make the changes we seek.” (Catalogue)  Also available on EBook Overdrive and EAudiobook Borrowbox


If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Let’s talk about trust – by guest author Brenda James

The blog piece below has been republished with kind permission of  author Brenda James.  Brenda is a Leadership and Career Development Specialist with 20 years’ experience in recruitment, coaching and HR.

Chapter on Trust in Brenda James’ book Believe.

With all of us facing a tidal wave of change right now and the requirement to be more agile than ever, trust is high on the list of competencies needed in our leaders. It is the one thing that changes everything. Trust is like a rising tide; it lifts every boat. It makes every other thing we are trying to do better.

It doesn’t matter how capable or talented your people are, they may never reach their full potential if trust isn’t present. But with trust, teams can accomplish everything they set out to do… and more.


In its 2016 global CEO survey, PwC reported that 55% of CEOs think that a lack of trust is a threat to their organisation’s growth. But many have done little to increase trust, mainly because they aren’t sure where to start.

Stephen Covey, author of The Speed of Trust says, “trust is the new currency”. He is talking about trust in teams and being trusted as a leader. We are often reminding leaders that to be trusted, one must be trustworthy.

As Harold Macmillan said, “A man who trusts nobody is apt to be the kind of man nobody trusts.”


The absence of trust occurs when team members are reluctant to be vulnerable with one another, and are often unwilling to admit their mistakes, acknowledge their weaknesses or ask for help. Trust is critical because without it, teams are unlikely to engage in unfiltered, passionate debate about key issues.

In our work with leaders in the architectural industry, we see avoidance of healthy conflict within teams frequently, yet it’s been proven that innovation and creativity flourishes when there is a collision of differences in an environment of trust. We won’t innovate when we are not willing to take a risk. Where there is high trust, it encourages high risk taking and trust is the agent that makes synergy happen.

So, how can you be the catalyst to bring an upward spiral of trust in your team?


If you want to build trust within your team, then lead by example and show your people that you trust others. This means trusting your team, your colleagues, and your boss. Never forget that your team members are always watching and taking cues from you – take the opportunity to show them what trust in others really looks like.


When people work together, honest mistakes and disappointments happen, and it’s easy to outwardly place blame. However, when everyone starts pointing fingers, an unpleasant atmosphere can quickly develop. This lowers morale, undermines trust, and is ultimately unproductive.

Instead, encourage everyone in your team to think about the mistake in a constructive way. What can you all do to fix what happened, and move forward together? And how can you make sure that this mistake doesn’t happen again? Focus on lessons learned, not who to blame.


One fast way to build trust is to encourage your team members to see their colleagues as people. Think about creating situations that help them to share personal stories and to bond. It is amazing how little some team members know about one another, and how just a small amount of information begins to break down barriers.

Here is an exercise we have teams do, found in Patrick Lencioni’s book, The AdvantageNote: Use your own best judgment when asking team members or colleagues personal questions – don’t invade their privacy.

Personal History Exercise

This low-risk exercise requires nothing more than going around the table during a meeting and having team members answer a short list of questions about themselves.


Where were you born?

How many siblings do you have?

What is one challenging event from your childhood?

Alternatively, you could ask about

Favourite hobbies

First job

Worst job

By describing these relatively innocent attributes or experiences, team members begin to relate to one another on a more personal basis and see one another as human beings with life stories and interesting backgrounds.

This encourages greater empathy and understanding and discourages unfair and inaccurate behavioural attributions.


Trust changes everything, not in small incremental ways, but in profound ways, so it is worth every piece of energy you invest into developing trust within your team.

As a leader, it’s important that you set an example. Show your team members how critical trust is to you by demonstrating your trust in them, as well as in your colleagues.

It is well worth your time investment to pause, check-in, and think about what you are doing to build trust within your own team. It is the one thing that changes everything.

Believe : how new leaders step up and into their full potential / James, Brenda
“Why should others believe in your leadership if you don’t believe in yourself? No matter where or when you start to experience a dent in your self-belief, once it is triggered and activated, your outlook changes. You see everything through blurred lenses. You constantly look for evidence that you are not quick enough, deserving enough or smart enough. And, of course, you always find it. But what happens if your uncertainty is so high that it’s impacting your performance? Or your team’s culture and output? Or worse, your relationship with yourself? Believing in yourself is the remedy. But how do you tangibly develop this? Ask yourself: Is now your time to move from a place of insignificance and struggle? Is now your time to thrive and fulfil your potential? Is now your time to make an impact? In Believe, author Brenda James guides you to take a deep but safe dive inward. Chapter by chapter, through a method of introspection, you are encouraged to take simple action steps and embrace tools to help illuminate all the reasons why you should believe in yourself as a leader. Embrace the process and let its wisdom equip you with one of the key fundamentals of leadership – self-belief. Come on an inspiring journey that will fill your heart with possibility. Immediately – and forever.” – back cover” (Catalogue)

Other resources on the subject of Trust and leadership within the Wellington City Libraries collection include :

The trusted leader : bringing out the best in your people and your company / Galford, Robert M.
“Based on highly specific research and experience that covers a wide spectrum of managers and organizations, The Trusted Leader identifies the three critical types of trust that leaders need to master: strategic trust, organizational trust, and personal trust. It introduces a practical and effective formula for building organizational confidence, and provides a unique analysis of the obstacles to trust and the sources of resistance to the building of trust inside organizations. Through a series of interactive exercises, executives will learn how to determine where trust is missing and how it can be supplemented in people, departments, and even whole companies. Perhaps most timely are the book’s series of diagnostic tools and skills that help executives rebuild trust that has been broken or betrayed.”–BOOK JACKET.” (Catalogue)

The agile culture : leading through trust and ownership / Pixton, Pollyanna
“Many books talk about the importance of culture to agile success. The Agile Culture shows the reader how to make the specific culture changes needed for agile success. The authors provide proven tools and models for moving from “date-driven, internally-focused” cultures to “value-driven, customer-focused” cultures where agile can thrive and flourish. They offer clear rationales for using each tool, demonstrate it at work, present relevant case studies and examples, define expected outcomes, and show how to measure success. Using these techniques, students will learn to achieve the results promised by agile: a culture of continuous innovation, transparency, and trust.” (Catalogue)

Breaking the trust barrier : how leaders close the gaps for high performance / Venable, JV
“For former US Airforce Thunderbirds’ commander and demonstration leader JV Venable, inspiring teamwork was literally a matter of life and death. On maneuvers the distance between jets was just 18 inches. Closing the gaps to sustain that kind of separation requires the highest levels of trust. On the ground or in the air, from line supervisor to CEO, we all face the same challenge. Our job is to entice those we lead to close the gaps that slow the whole team down – gaps in commitment, loyalty, and trust. Every bit of closure requires your people to let go of biases and mental safeguards that hold them back. The process the Thunderbirds use to break that barrier and craft the highest levels of trust on a team with an annual turnover of 50% is nothing short of phenomenal. That process is packaged in this book with tips and compelling stories that will help you build the team of a lifetime.” (Catalogue)

Simple truths of leadership : 52 ways to be a servant leader and build trust / Blanchard, Kenneth H
“Leadership legend Ken Blanchard teams up with Randy Conley to share the most essential lessons on servant leadership and building trust from the heart of his leadership model. Effective leadership comes down to implementing everyday, commonsense practices to help organizations thrive-and yet so many leaders are still missing these fundamental principles from their personal and professional lives. Renowned business experts Ken Blanchard and Randy Conley disclose the simple truths about leadership they have gathered over their long and distinguished careers to help bring common sense into common practice. Featuring two sections -servant leadership and building trust -this book is a collection of Blanchard’s greatest hits. It is chock-full of profound and memorable (and in some cases counterintuitive) leadership wisdom, such as: Create autonomy through boundaries; People who plan the battle rarely battle the plan; A relationship with no trust is like a cell phone with no internet;. All you can do is play games; The most important part of leadership is what happens when you’re not there. This book will help readers incorporate these integral practices into their leadership style, build trust through servant leadership, and make a difference in their own life and the lives of those they influence”– Provided by publisher.” (Catalogue)

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Skin deep – talking about tattooing in Wellington (Part 2)

Regulation of the industry / health and hygiene

Tattoo parlours have traditionally had a slightly seedy reputation. These days professional commercial premises lean towards a welcoming, brightly lit vibe and – importantly – high levels of cleanliness.

If you are thinking about getting a tattoo, advice from those within the industry is to think very carefully about who you get to do it and where.

A reputable studio often has a range of tattooists to choose from, portfolios on offer showcasing the work of each artist, and many businesses emphasise comfort and adherence to industry safety and hygiene guidelines as well as artist experience and areas of particular expertise or tattooing styles.

However at a national level the tattooing industry in New Zealand remains unregulated.  Anyone can purchase a tattooing gun and inks via the internet and start tattooing.  As tattooing involves piercing the skin, it is important that certain health and safety guidelines are followed.  Infection and blood borne diseases, if equipment is not hygienically prepared, are very real, and unpleasant, risks.

In 1998 the Ministry of Health published Guidelines for the Safe Piercing of Skin.

It is expected that they [the guidelines] will be used widely by operators who offer
body piercing and tattooing services in order to provide a framework
of minimum standards with respect to infection control in the industry.

These guidelines have not been updated although in 2010 the Ministry issued the  Customary Tattooing Guidelines for Operators.

Throughout New Zealand some councils have introduced their own bylaws to regulate tattooing and associated businesses.  Auckland has the most comprehensive and readily accessible set of guidelines.

In 2019, Wellington City Council planned to introduce a brand new beauty industry bylaw and sought responses about regulation of the beauty sector, following a Regional Public Health survey about infection-control procedures in nail salons in the Wellington region.  Feedback was received from a wide range of operators in the beauty industry including tattooists.

Due to the emergence of Covid in early 2020 changes were put on the back burner for now meaning that in Wellington commercial tattoo businesses continue to be self regulating.  However reputable artists and studios work to a code of ethics set out by the Tattoo Artists Association of New Zealand (TAANZ).

As with health services clients to a reputable tattoo studio are expected to sign a consent form.  The consent, waiver and release form at Buttercat studio lists nine points regarding health disclosures and acknowledgement of understanding of the tattooing process the client must sign prior to work being undertaken.  A further three points are initialled post work accepting satisfaction with the process and the care taken.

Kat from Sinatras Tattoos emphasized that complete honesty about any underlying health issues is important in both the tattooing and tattoo removal process and includes full disclosure about any medications that may increase bleeding risks.


Remember in Part 1 there were unsuccessful moves in 1969 to introduce legislation preventing tattooing on anyone under the age of 18 years?  New Zealand continues to have no legal age restrictions on getting a tattoo.  It is generally accepted that if you are over the age of 16 years and capable of giving consent, then you can be tattooed.

Members of TAANZ, who follow the industry code of practice, will not tattoo anyone under the age of 18 without the written consent of a parent or guardian.  It was with parental consent that Amy (our library colleague featured in Part 1) was able to get her first tattoo at the age of 15.

In 2018 an Auckland tattooist became the first to be prosecuted under the local Health and Hygiene Bylaw 2013 for tattooing an underage youth without parental consent.

Consumer rights


Readers may recall an advertisement that ran on television a while back in which a man shrugs off his shirt to reveal a giant tattoo of his partner’s image, complete with the mis-spelled phrase No regerts.

Unless the man in question specifically intended that spelling the tattoo artist could be held responsible under the Consumer Guarantees Act.  As with any service, a tattoo from a reputable studio requires them to ensure all care is taken to deliver a product the customer is happy with.  If, for legitimate reasons, the customer is unhappy with the quality of the work or feels a mistake has been made, the studio is obliged to either fix the mistake or refund you the cost as per the Act.

Read more about your rights around getting a tattoo in Risks and regrets : what to consider before getting a tattooConsumer (2022) issue 614 April/May.  pp 56-60

Tattoos and copyright


In 2020 an Australian IP expert asked the question : Who owns the rights to your tattoo?  While primarily Australian in content the article noted :

In New Zealand, more restrictive rules around commissioned art and copyright mean a paying client can be the first copyright owner of a custom tattoo, regardless of whether they actively contributed to the design process.

A similar piece from two years earlier, by the NZ Law Society also asked But who owns that tattoo and found that :
To prevent any copyright issues in New Zealand, a reversal of the copyright law needs to be acknowledged and agreed to by both parties to be enforced and, while the artist could retain the rights to their design after its been purchased, they can’t retain the rights to the canvas the design is on – skin. Which opens a whole new bag of worms.

Whether you are providing your artist with your own design or whether the artist is designing one for you it pays to be aware of copyright considerations and raise the subject with your tattooist.

In recent years there has also been a growing awareness of cultural appropriation amongst tattooists particularly around the etching of indigenous designs on non-indigenous people.  A reputable artist may refuse to do such work if asked and is within their right to do so.

Tattoos in the workplace

In Wellington bars and cafes it’s almost de rigueur to have at least some ink, if not a lot, on display.
And it’s not just here.  In a recent attempt to attract staff a Nelson cafe offered up a $500 tattoo voucher to the successful applicants who stayed for six months.

Owner, Kymberly said, in response to our enquiries that “…, over the last couple of years many of our staff have opted to get matching whisky glass tattoos (Glencairns) and tattoos to celebrate various distilleries and whisky festivals, this was written about recently in an article in the New York Times about one of our most loved distilleries Ardbeg where it was noted that hardcore fans have tattoos as an ode to Ardbeg”

However not all employers or workplaces are open to visible tattoos and depending on the tattoo and its placement an employer is within their rights to request that it be covered. Employsure offers advice in this piece on physical appearance in the workplace

In 2019 both the New Zealand Police and Air New Zealand moved to permit visible tattoos within prescribed limits.

As part of a recruitment campaign the Police went as far as highlighting frontline staff with tattoos and the varied stories behind the skin art.

Both organisations have similar wording for new recruits.

From the NZ Police recruitment site :
Apart from Ta Moko or equivalent, you shouldn’t have tattoos in prominent places such as the hands or face. If you do these will need to be assessed.

Tattoos which are offensive, rude, or incite hatred are totally against our values are an absolute “no”. No exceptions. [sic]

Air New Zealand allows all staff  “… to have Tā Moko and non-offensive tattoos visible when wearing our uniform or normal business attire …  We ask employees to treat tattoos like they treat speech – you can’t swear, make hateful comments or lewd jokes in the workplace, neither can your tattoos.

 The armed forces have long had a tradition of tattoos and for those serving in any branches of the Defence Forces  Tattoos, including large and highly visible cultural tattoos are acceptable provided they are appropriate for a military environment and are complementary to the NZDF’s values and image.

Learn more in this op-ed piece by employment lawyer Susan Hornsby-Geluk: Can your boss ban your tattoo?

That signs off our two part blog looking at the tattooing industry in Wellington.  If you have any comments or feedback please feel free to get in touch.

Library resources
Along with the resources we listed at the end of Part one of this blog here’s some of the other items we have consulted or have available through Wellington City Library collections

The state of the industry: From tattooing fisherman and scaffolders to anyone and everyone.  
Looks at the development of the tattooing industry in New Plymouth and includes interviews with several artists and an overview of training.  (Stuff.co.nz  Feb 07, 2020)

The inked trail: How women are shaping tattoo culture in New Zealand
Profiles two female tattoo artists – Lura Nehren-Smith and Taryn Beri, a moko kauae specialist. (Stuff.co.nz  08 September 2019)

History of tattooing
This Wikipedia entry has a concise overview of tattooing history as well as an extensive reference list.

Flash tattoo portraits / Karena, Kia Maia
“Fantasy tattoo templates.” (Catalogue)

“Inked magazine covers pop culture and music for people that enjoy Tattoo art or have Tattoo designs on their bodies. Each issue has interviews with popular celebrities and the tattoo artists who decorate their bodies. There are tons of photos to inspire your next work of body art.” (Catalogue)

On Kanopy (library registration required to access)
Tattoo uprising
From antiquity to the present, TATTOO UPRISING reveals the artistic and historical roots of today’s tattoo explosion. This sweeping overview explores how tattoos were used in early Christian practices, how they were discovered halfway around the world during the voyages of Captain James Cook, and how they exploded in popularity in America beginning with artists like Ed Hardy.

Tattoo Uprising features some of the most extraordinary people of the tattoo world including Ed Hardy, Stoney St. Clair, Cynthia Witkin, Anne de Hey! and others, as well as unforgettable appearances by filmmakers Les Blank and Werner Herzog, who allows a rare glimpse at his Ed Hardy tattoo.

Tattoo Nation
For years people saw tattoos as a sign of rebellion. A middle finger salute to the rest of the world. Outlaw bikers got tattoos. Sailors on leave in Singapore got tattoos. Lifers in the joint got tattoos. But now in the United States one out of every three adults under forty has a tattoo! So what happened? How did tattoo go from something that was put on you to an expression that comes from within you? TATTOO NATION tells the story of a few people who helped transform the world of tattoo, and the way we think about tattoos, forever. This is the true story of the ink revolution

On Libby(library registration required to access)

Tattoo Style

The World’s most incredible tattoos

Tā moko : Māori markings / Howarth, Crispin
“The practice of tā moko, and the wearing of moko, was considered an art form of a bygone day for the most part of the twentieth century, as casualty of Aotearoa New Zealand’s colonial past. However, this unique Pacific art is enjoying a revival. Its embers fanned back to life by modern practitioners in the 1980s, it has once again become a powerful form of Māori cultural expression, identity and unity. In a first for Australia, ‘Māori markings: tā moko’ looks at not only the history of this living, breathing art of our region but also shares stories of today’s proud moko wearers and practitioners”–Foreword.” (Catalogue)

Mokorua : Nga korero mo toku moko kauae – My story of moko kauae / Tikao, Ariana

One woman’s journey to her moko kauae as an expression of her Kai Tahu identity.



Pakeha ta moko : a history of the Europeans traditionally tattooed by Māori / Bentley, Trevor
“Explore the hidden history of European men and women traditionally tattooed by Maori. In Pakeha Ta Moko, Trevor Bentley examines the extent and significance of Maori and Pakeha tattoo exchange both on ship and shore between the 1790s and 1840s. He uncovers the tattooing methods as well as the purpose and significance of the designs. Bentley examines why and how some captive Pakeha males were forced to receive facial tattoos while others voluntarily crossed cultures and submitted themselves to the ta moko ritual. Through in-depth research and interviews, Bentley explores this important part of early New Zealand history.” (Catalogue)

Patterns of the past : tattoo revival in the Cook Islands / Mangos, Therese
“Patterns of the Past traces the history and practice of tattooing (tātatau) through the ancient oral traditions of the Cook Island people, as well as from reports of early Western visitors and rich archival material. The book looks at the current practices of contemporary Cook Island tattooists, what the tattoos mean and what techniques and instruments are traditionally used. More than 250 colour and black and white images included.” (Catalogue)

Tatau : Samoan tattoo, New Zealand art, global culture / Adams, Mark
“Samoan tattoing, or tatau is an ancient Polynesian art tradition and rite of passage that reaches its most powerful expression in the full body male tattoo, the pe’a. Building on the internationally touring exhibition Tatau, this extraordinary series of images by leading photographer Mark Adams documents the story of tatau in the Pacific and its remarkable globalisation.” (Catalogue)

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Skin deep – talking about tattooing in Wellington (Part 1)

“Show me a man with a tattoo and I’ll show you a man with an interesting past”
– Jack London

The art of tattooing has a long history.  Tattooing was common in Celtic cultures, indigenous communities of the Americas, throughout Asia and of course the peoples of the Pacific.

In this two part blog we look at the history of commercial tattooing in Wellington, modern day tattooing businesses, regulatory standards and legislation relating to the industry and rights associated with employment.  This blog does not cover traditional or cultural tattooing practices however resources relating to this will be referenced in our resource list at the end of the blog.

More than 100 years ago tattooists were offering their services from premises throughout the Wellington business area.  The electric tattoo machine was patented in the early 1890s and within 20 years tattooing via machine was being advertised to Wellingtonians.

Read this Brief history of commercial tattooing in Wellington to learn more.

Tattooing went rock ‘n’ roll in the late 1960s and early 70s, a time also marked by the counterculture and protests against the Vietnam war.  In Britain legislation was passed in 1969 making it
… an offence to tattoo a person under the age of eighteen except when the tattoo is performed for medical reasons by a duly qualified medical practitioner … Attempts to introduce similar legislation in New Zealand were unsuccessful.

Reporting at the time noted there were no regulations governing the operation of professional tattooists in New Zealand, they required no licence, nor did the methods or materials come under any health regulations.  It further noted there were only two professional tattooists in NZ at the time.

Today there are at least 14 tattoo businesses clustered in the vicinity of Cuba-Willis-Vivian Street.  Rogers Tattoo Art in Cuba Street is Wellington’s longest running tattoo business in operation since 1977.
At a recent tattoo expo held in New Plymouth over 250 tattooists from throughout the country along with international guests, showcased their artistry.

As we move into more modern times keep this social history in mind as we will return to some aspects of it further on.

We’re now going to meet Amy.

Amy is one of numerous Wellington City Libraries staff sporting tattoos (visible or otherwise).

“Believe it or not, some of us have piercings and tattoos and dye our hair because we think it looks pretty, not for any deep sociological reason”

– Alex Bell, The Ninth Circle

Amy got her first tattoo at 15, with parental consent (a point we will return to in Part 2 of this blog).

She has since gathered other designs signifying different life stages or just because “they looked good”.

Presently Amy is getting a series of fantastical creatures inked on her right forearm.

Based on illustrations from medieval themed manuscripts Amy intends to eventually have a sleeve of designs.  She’s done her research using art books from the library as well as internet design sites. For her the art works are personal for herself and this is the first piece that has been prominently on display.

Whether Amy realises it or not she is one of a young tattooed demographic.

A much quoted survey conducted around 2009 found one in five New Zealanders have a tattoo and for those under 30 years of age, the statistics become 1:3.  This should be no surprise to anyone who frequents any of the city’s cafes and bars.

Amy chose Rose Hu at Buttercat studios in Cuba Street’s Left Bank after seeing examples of her work online and following her social media for a while.  An owl design among Rose’s flash (ready to tattoo designs) drew Amy’s attention and she booked a consultation.  That was the beginning of an ongoing piece.

As an artist Rose’s work focuses on the cute and colourful. Her belief is that tattoos are an ultimate expression of agency and empowerment and aims to create a tattoo experience centred around these ideas.  You can see more of Rose’s work on Instagram.

Rose has been a qualified tattoo artist for a number of years and says everyone’s motivation to get a tattoo is different.  On finding a design, Amy emails it through to Rose who then draws it up, a layout is decided on consultation, photographed and then, over subsequent sessions the designs are etched onto Amy’s arm.

Of all Amy’s tattoos she is disappointed with one of her early ones as she feels the quality is not up to the standards she now expects.  She is considering her options regarding altering and reworking of this piece.

Kat from Sinatra’s tattoos specialises in laser removal of tattoos and is believed to be the only laser removal specialist operating from a local studio.

She has been doing laser removal for six years after first starting out doing cosmetic tattooing.  When a colleague who had previously done the laser removal work moved on he trained Kat to take over.

The four main reasons people consult Kat seeking tattoo removal are (in no particular order) :

Fashion changes
Visible placement
To remedy or remove poor workmanship
Partner changes

Not everyone wishes to have all traces of a tattoo removed.  Some use the laser process to alter an existing tattoo in order to have it reworked and care is needed to prepare the skin (or canvas) so it is suitable for tattooing again, a process Amy is considering.

The process can be a long, slow, and sometimes painful one with work usually done in 30 minute sessions.  Depending on the complexity anywhere between 3-4 (cover up) and ten or more (removal) sessions may be required.

Kat’s advice is to carefully consider the consequences of the design and placement.

Although name removals are regularly requested, Kat does a lot of facial work “… I see a lot of people who have left prison and are now wanting a fresh start.  I’m helping them remove [their tattoos] and change their lives.  It’s something I enjoy the most about my job”.

Even in the short time Kat has been doing removal work she has seen changes.  More younger people are requesting removal of fresh tattoos, something she finds sad.

“If I could do anything in the tattooing world it would be … to advise you to do your homework. Do your homework on the artist …. [and] think carefully about the meaning of the tattoo … and really think about placement”

[Part 2 next week]

Wellington City Libraries tattoo resources

Wearing ink : the art of tattoo in New Zealand / Johansson, Dean
“Through the work of 20 of New Zealand’s best tattoo artists and photography, this book presents some of the best examples of tattoo art in New Zealand, including traditional Maori and Polynesian designs.” (Catalogue)



The art of the New Zealand tattoo / Nicholas, Anne
“”New Zealanders are the most tattooed people in the world. The popularity of this art form has inevitably led to sophistication. With the strong Polynesian influences and the renaissance of Maori culture in New Zealand the tattoo has developed in a way unmatched anywhere else in the world.” “Photographer Anne Nicholas has spent many months travelling through New Zealand tracking down the leading tattoo artists and through them the most tattooed people in this most tattooed country. The result of her research is a magnificent collection of photographs of some of the finest tattoo art. A wide range of tattoo is presented from full face Moko and Samoan traditional to modern fantasy, floral and pictorial images.”–BOOK JACKET. ” (Adapted from Catalogue)

New Zealand tattoo : in the home of the tattooist’s art / Hoult, Chris
“New Zealand Tattoo is a celebration of tattooing here in its three rich traditions: Ta Moko (Maori tattoo), Tatau (Pacific Islands tattoo) and Tattoo (European and Asian forms).” (Catalogue)

“From Edo-era Japan to contemporary biker culture, Tattoo combines aesthetic and anthropological approaches The practice of tattooing has an extensive primitive history in Asian and African countries, where it had social, religious and mystical roles. In 3000 BC, Ötzi (whose mummy was famously discovered in the 1990s) covered his body in 57 tattoos. In the West, meanwhile, tattoos have long been signifiers of infamy and criminality, before becoming a badge of identity for various urban tribes. Tattoo examines the artistic nature of the practice and celebrates its many cultural expressions from ancient times to the present. Among the topics explored are Native North American tattoos; American tattooing from the Revolution through the 1980s; Russian criminal tattooing; European sideshow culture; Japan’s tattoo boom during the Edo period; tattooing in the Marquesas Islands, Indonesia, the Philippines and Thailand; and newly emerging Latino, Chicano and Chinese tattoo cultures. Alongside accounts of older tattoo practices (presented through rare artifacts, paintings and archival photographs) and contemporary cultural trends in tattooing, the book pays tribute to the pioneers of the modern era, those responsible for its transformation into the mainstream. In addition, it includes two “workshop” sections in which contemporary tattoo artists demonstrate their craft. The artists featured are internationally renowned, and many have created a style that has evolved into its own school. The book closes with a series of photos assessing the most recent currents in modern tattooing.” (Catalogue)

Tattoo : bodies, art, and exchange in the Pacific and the West
“Although Robbie Williams’s Maori-inspired tattoo, acquired recently when he toured New Zealand, may seem unusual and ground-breaking, it is in fact a revival of a practice begun in the late eighteenth century, when Westerners first made contact with the native peoples of the Pacific. Tattoo is both a fascinating book about these early Oceanic-European exchanges, that also documents developments up to the present day, and the first to look at the history of tattooing in Oceania itself.” (Catalogue)

Juxtapoz : tattoo
“The second book in a series from the seminal West Coast art and culture magazine, Juxtapoz Tattoo focuses on a subject very dear to the inked hearts of its readers. Most of the featured artists came up at the beginning of Tattoo’s modern renaissance in the mid 1990’s, hungry for a new approach, but steeped nonetheless in the traditions of their craft. Whether these gifted tattooists are creating a modern twist on a classic archetype, or pushing the boundaries of the future primitives aesthetic, innovation is the common goal.” (Catalogue)

The tattoo encyclopedia : a guide to choosing your tattoo / Green, Terisa
“This one-of-a-kind illustrated reference to the origins and meanings of nearly 1,000 tattoo symbols from around the world, is at once an unmatched guide for choosing a personal image and a fascinating look at the tattoo as a work of art.” (Catalogue)


Art on skin : tattoos, style, and the human canvas / Hajeski, Nancy J.
“Using visuals, this book showcases the beauty of the art of tattooing and aids in the choosing of a style, with detailed descriptions of the many different styles of tattoos, including fine art, cartoon characters, wildlife and more.” (Catalogue)


Customizing the body : the art and culture of tattooing / Sanders, Clinton
“”After looking at the sizeable collection of tattoo memorabilia, I entered the tattoo studio adjacent to the museum and, like many first-time visitors to tattoo establishments, impulsively decided to join the ranks of the tattooed. After choosing a small scarab design from the wall ‘flash,’ I submitted to the unexpectedly painful tattoo experience.” So began sociologist Clinton Sanders’ seven-year involvement in the world of tattoo culture.Customizing the Bodydiscusses tattooing as a highly social act-as a manipulation of self-image, as a symbolically meaningful form of body alteration in contemporary society. A tattoo changes “how the person experiences his or her self and, in turn, how he or she will be defined and treated by others.” Tattoos continue to be a mark of alienation from the mainstream, but they also have an affiliative effect, identifying one as a member of a select group. Common wisdom associates tattoos with life-long regret, but Sanders introduces passionate collectors-those who cannot resist the desire to “get more ink”-and tattooees who are very content with modest coverage. “(In the future) when I’m sitting around and bored with my life and I wonder if I was ever young once and did exciting things, I can look at the tattoo and remember.” Sanders’ immersion in this hidden social world-his years of hanging out in tattoo parlors and participating in conventions of enthusiasts-enable him to draw compelling portraits of tattoo collectors and artists. His interviews and observations reveal the ways in which artists are drawn into the work, their concerns in building their careers, and the nature of commercial exchange in tattoo studios. He juxtaposes an institutional view of art with the work done by highly skilled tattoo artists who are dedicated to erasing the negative stereotypes of their production and earning recognition for this marginally accepted form of body decoration. Author note:Clinton R. Sandersis Professor of Sociology at the University of Connecticut.” (Catalogue)

tattoofinder.com’s Tattoo-pedia : choose from over 1,000 of the hottest tattoo designs for your new ink
“Bigger. Badder. And more hardcore than ever. Following up the best-selling Tattoo Sourcebook, the editors of Tattoofinder.com return with a brand-new compendium of over 1,000 lush tattoo designs. Featuring classic tattoo designs, such as tribal, Celtic, and dragon, plus new categories, such as ‘geek’, this is a one-stop shop for tat newbies and ink pros alike. Tattoo-pedia not only helps you select the right style of tattoo, it also instructs you on how to create your own custom tattoo – perfectly unique to you. Complete with the latest information on tattoo removal, choosing the right studio, realistic pain and procedure information, and the latest advances in tattoo technology like tattoo ‘spas,’ this book has everything you need to get inked! Featuring artists like Friday Jones (who inked Angelina Jolie and Janeane Garofalo), Lyle Tuttle (who inked Cher and Jane Fonda), Edward Lee, Shane Hart, Brian Burkey, Rand Johnson, and more!” (Catalogue)

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Friends at work : do we need them?

Plenty of songs have been written about them; buddy movies are a popular genre and in the 90s a long running sitcom immortalised a group of them. 

As kids we probably had a gaggle of them.  As adults we are possibly more discerning, with a core of close friends and a wider network of acquaintances. 

But is it important to have friends at work? 


In recent years concerns have been raised about people in society generally, but specifically in workplaces, feeling lonely and isolated.  Over the last few months as a result of research, a number of articles have been published that indicate there are benefits to having work friends for both the individual and the workplace.

As an employee, having a collegial relationship with workmates provides you with support and encourages happiness. For the employer the benefits of a happy, stable employee include employee retention, increased profitability and productivity along with improved safety adherence. 
In an article for the Telegraph, drawing on research for her recently published book  BFF? : the truth about female friendship (2022) author Claire Cohen provides a female perspective to business friends.   (Full article available via  Gale In Context: Global Issues,) 

BFF? : the truth about female friendship / Cohen, Claire
“From the time we start school, we are fed a diet of ‘Best Friends Forever’ – the idea that you should have a female soulmate to whom you tell all your secrets and who always has your back. It’s the stuff of Hollywood films, but for most of us it isn’t achievable. We spend years striving for a vision of female friendship that isn’t realistic instead of searching for what suits us best or appreciating what we’ve already got. BFF? is an agenda-setting, personal and humorous book that pulls back the cover on the most underappreciated relationships in our lives to interrogate what modern friendship means, why we need it and what we can do to get the most from it.” (Catalogue)  Available in hard copy, e-book and e-audiobook formats


Meanwhile in the New York Times writer Emma Goldberg celebrates The Magic of your first work friends  and examines the benefits of these relationships.  (Full article available via  Gale In Context: Global Issues,) .  In the article Goldberg references Mollie West Duffy and Liz Fosslien’s recent publication, Big feelings : how to be okay when things are not okay.

Big feelings : how to be okay when things are not okay / Fosslien, Liz
“From the duo behind the bestselling book No Hard Feelings and the wildly popular LizandMollie Instagram, an insightful and approachable illustrated guide to handling our most difficult emotions. We all experience unwieldy feelings. But between our emotion-phobic society and the debilitating uncertainty of modern times, we usually don’t know how to talk about what we’re going through, much less handle it. Over the past year, Liz Fosslien and Mollie West Duffy’s online community has laughed and cried about productivity guilt, pandemic anxiety, and Zoom fatigue. Now, Big Feelings addresses anyone intimidated by oversized feelings they can’t predict or control, offering the tools to understand what’s really going on, find comfort, and face the future with a sense of newfound agency. Weaving surprising science with personal stories and original illustrations, each chapter examines one uncomfortable feeling-like envy, burnout, and anxiety-and lays out strategies for turning big emotions into manageable ones. You’ll learn: How to end the cycle of intrusive thoughts brought on by regret, and instead use this feeling as a compass for making decisions How to identify what’s behind your anger and communicate it productively, without putting people on the defensive Why we might be suffering from perfectionism even if we feel far from perfect, and how to detach your self-worth from what you do Big Feelings helps us understand that difficult emotions are not abnormal, and that we can emerge from them with a deeper sense of meaning. We can’t stop emotions from bubbling up, but we can learn how to make peace with them”– Provided by publisher.” (Catalogue)

 Writing for MIT Sloan Management Review author Lynda Gratton also drew on research for her recently published book Redesigning work in her article Why you should make friends at work

“Friendships at work matter. When so many hours are spent working, having someone who understands our situation — the players involved, the office dynamics, and the general organizational culture — can help buffer routine stress. When we share our experiences, it often reminds us that others have gone through similar ones”.

Redesigning work : how to transform your organization and make hybrid work for everyone / Gratton, Lynda
“How companies can use the recent shifts in business norms and culture to reset work for the coming decade and beyond”– Provided by publisher.” (Catalogue)



In October the Harvard Business Review posted The Power of Work Friends giving some tips on how a manager can “… create and maintain a friendship-friendly workplace”. 

Also newly published and an interesting read is Marisa Franco’s Platonic.

Platonic : how the science of attachment can help you make–and keep–friends / Franco, Marisa G.
“How do we make and keep friends in an era of distraction, burnout, and chaos, especially in a society that often prizes romantic love at the expense of other relationships? In Platonic, Dr. Marisa G. Franco unpacks the latest, often counterintuitive findings about the bonds between us–for example, why your friends aren’t texting you back (it’s not because they hate you!), and the myth of “friendships happening organically” (making friends, like cultivating any relationship, requires effort!). As Dr. Franco explains, to make and keep friends you must understand your attachment style–secure, anxious, or avoidant: it is the key to unlocking what’s working (and what’s failing) in your friendships. Making new friends, and deepening longstanding relationships, is possible at any age–in fact, it’s essential. The good news: there are specific, research-based ways to improve the number and quality of your connections using the insights of attachment theory and the latest scientific research on friendship. Platonic provides a clear and actionable blueprint for forging strong, lasting connections with others–and for becoming our happiest, most fulfilled selves in the process.” (Catalogue)


For a look inside the power a work friendship can unleash check out :

The undoing project : a friendship that changed our minds / Lewis, Michael
“Forty years ago, Israeli psychologists Daniel Kahneman and Amos Tversky wrote a series of breathtakingly original studies undoing our assumptions about the decision-making process. Their papers showed the ways in which the human mind erred, systematically, when forced to make judgments in uncertain situations. Their work created the field of behavioral economics, revolutionized Big Data studies, advanced evidence-based medicine, led to a new approach to government regulation, and made much of Michael Lewis’s own work possible. Kahneman and Tversky are more responsible than anybody for the powerful trend to mistrust human intuition and defer to algorithms.The Undoing Project is about a compelling collaboration between two men who have the dimensions of great literary figures. They became heroes in the university and on the battlefield–both had important careers in the Israeli military–and their research was deeply linked to their extraordinary life experiences. Amos Tversky was a brilliant, self-confident warrior and extrovert, the center of rapt attention in any room; Kahneman, a fugitive from the Nazis in his childhood, was an introvert whose questing self-doubt was the seedbed of his ideas. They became one of the greatest partnerships in the history of science, working together so closely that they couldn’t remember whose brain originated which ideas, or who should claim credit. They flipped a coin to decide the lead authorship on the first paper they wrote, and simply alternated thereafter.This story about the workings of the human mind is explored through the personalities of two fascinating individuals so fundamentally different from each other that they seem unlikely friends or colleagues. In the process they may well have changed, for good, mankind’s view of its own mind.” (Catalogue)

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Talking Raising Capital with Roscoe Price Moor, Roady

Dragon’s Den.
Shark Tank.

Many readers will be familiar with these reality television shows in which fledgling entrepreneurs pitch their business start-up idea to experienced business people, seeking their investment.

In 2020 Roscoe Price-Moor stood in front of a group of potential investors and pitched his idea for an app, Roady.

Roady began in 2017 as bespoke itinerary planning business for independent international travellers.

Roscoe worked with clients to design a self-drive road trip taking in aspects of Aotearoa that appealed to independent travellers.

It was though, a labour intensive process. Taking inspiration from Pokemon Go Roscoe began thinking about a similar app style that could be used by tourists, whereby they could use the app to devise their own itinerary while adding a game element to a road trip.

Originally trained as a Physical Education teacher, Roscoe worked on his business and kept thinking about potential app development whilst continuing to work as a relief PE teacher.

Then in early 2020 along came Covid and no one was road-tripping anywhere.  Two years on Roscoe says, with hindsight, that Covid was a good thing because it forced him to consider his options and “Put the old model to bed”.

With his travel app idea still very much a concept, Roscoe signed up for a Creative HQ incubator course.

The Incubator is a 6-month hybrid programme open to startups based in Te Whanganui-a-Tara, Wellington.

The Creative HQ programme allows participants time to concentrate exclusively on the development of their idea, whilst providing them with the information required to start a business alongside mentoring from experienced business people.

An invitation followed to participate in a development accelerator programme specifically for tourism at the end of which Roscoe’s idea was refined and he then pitched the concept to a group of Angel HQ investors.

“Raising capital was completely new to me.  It was certainly something Creative HQ and the mentors in the programme helped with … making me aware of the options out there …

… you really need to be confident and have a clear plan.  You really need to be able to articulate to these investors what their money is going to get them as a result of the funding…” 

The resulting funding allowed Roscoe to get Roady off the ground, employ a staffer and formally launch the business in August this year.  Free to download, Roady is now tracking at 18, 000+ downloads with more expected as the summer holiday period approaches and inbound tourism numbers increase.

Following the successful uptake in New Zealand the company is now planning expanding into the Australian market.

Learn more about the Roady journey and development plans in Wellington City Libraries’ interview with Roscoe.

If you want to know more about how to successfully seek investor funding we’ve collated some resources for you.

Online resources and articles

Callaghan Innovation has created and made available, “Capital education resources to help businesses understand the equity capital raising process in New Zealand. No matter what age or stage your company or innovation is at, these resources offer expert advice on how to raise the capital needed to build a thriving business – even in a COVID-19 impacted environment.  You can find them here

Late last year the University of Auckland published research “documenting the experiences women entrepreneurs have had when trying to raise capital has revealed the challenges they face navigating entrepreneurial ecosystems”.

Dr Janine Swail’s research Raising Capital in Aotearoa New Zealand: Insights From Women Entrepreneurs provides insights from 26 female entrepreneurs.

Business.govt.nz outlines what lenders look for if you are Applying for a Loan
“Lenders want to see good financial habits, a clear vision for the future, and a funding proposal supported by processes and a strong team. See what else they look for and how you can improve your chances of getting finance”.

Samantha Novak’s article 7 Creative Financing Options for New Businesses and Startups looks at some of the alternative, less traditional routes to raising investment to help develop your fledgling business.

Jason Yeh, Adamant Ventures, shares some of the lessons learned from over 15 years in business in How to Avoid Your Biggest Fundraising Mistake and Successfully Raise Capital

8 Things to Know Before Raising Startup Capital offers advice from business owners and lending experts to those seeking startup capital for new ventures.

Books in the WCL collection

Pitch like Hollywood : what you can learn from the high-stakes film industry / Desberg, Peter
“A clinical psychologist and writer/producer share secrets to overcoming presentation anxiety and crafting the perfect “award-winning” pitch-no matter what industry you work in! From impromptu elevator pitches to full-board presentations, sales and marketing professionals face an “audience” daily-often with make-or-break consequences. No matter what business you’re in, you can up your game substantially by incorporating elements of a classic Hollywood pitch: driving emotion, piquing curiosity, and ultimately winning over decision makers with top-notch persuasion and performance. Pitch Like Hollywood, clinical psychologist Peter Desberg and writer/producer Jeffrey Davis take you on an insiders’ tour of the entire process, from defining the fundamentals to smart strategies for overcoming stage fright (pitch panic). They also include a step-by-step guide so that you can adapt the Hollywood Pitch for your next board meeting or sales call…”– Provided by publisher.” (Adapted from Catalogue)

Backable : the surprising truth behind what makes people take a chance on you / Gupta, Suneel
“No one makes it alone. But there’s a reason why some people can get investors or bosses to believe in them while others cannot. And that reason has little to do with experience, pedigree or a polished business plan. Backable people seem to have a hidden quality that inspires others to take action. We often chalk this up to natural talent or charisma…either you have “it” or you don’t. After getting rejected by every investor he pitched, Suneel Gupta had a burning question: could “it” be learned? Drawing lessons from hundreds of the world’s biggest thinkers, Suneel discovered how to pitch new ideas in a way that has raised millions of dollars, influenced large-scale change inside massive corporations, and even convinced his 8-year old daughter to clean her room. Inside are long-held secrets from producers of Oscar-winning films, members of Congress, military leaders, culinary stars, venture capitalists, founders of unicorn-status startups, and executives at iconic companies like Lego, Method, and Pixar. Backable reveals how the key to success is not charisma, connections, or even your resume, but rather your ability to persuade others to take a chance on you. This groundbreaking book will show you how.” — Goodreads.” (Catalogue)

The entrepreneur’s guide to raising capital / Nour, David
“Ask any established business owner to identify his or her toughest challenge when just starting out, and you’ll likely get this answer: raising capital. Most aspiring entrepreneurs know far too little about the sources of money that can help start a business or fuel its growth. Where do you get capital? What are investors looking for? How do you ask for money in a way that gets results? This book answers these and many other critical questions… The Entrepreneur’s Guide to Raising Capital, designed to help entrepreneurs navigate the money-raising maze, shows how to attract financing to fund the start-up and growth phases any business moves through. It answers the most common_and the most perplexing_questions entrepreneurs have about financing a business: How do I put together a credible request for funds? How do I choose wisely from among the plethora of financial and strategic investors, consultants, investment bankers, and other intermediaries? How do I identify and avoid the risks associated with various sources of capital? How do I plan for the right kind, amount, and source of smart capital as the business evolves? How do I get the highest return on invested capital? How do I avoid the biggest mistakes entrepreneurs make when raising capital? This book provides real-life, pragmatic advice from entrepreneurs who have raised money from friends, family, angel investors, and banks, as well as institutional investors such as venture capitalists and private equity firms. It details the process from start to finish while spotlighting the danger spots and ways to avoid them. It will be especially useful to those who are uncomfortable making important financial decisions, and to those who are confused by all the conflicting opinions offered by advisors_both well meaning and otherwise. By showing readers the financing ropes, Nour removes a major source of stress for budding entrepreneurs and moves them closer to their dream come true: a successful business.” (Catalogue)

Funded : the entrepreneur’s guide to raising your first round / Hague, Katherine
“The venture capital world is often intimidating and hard to navigate, even for the most seasoned entrepreneurs. But it doesn’t have to be. Entrepreneurs who run effective fundraising processes don’t do it by accident. With this book, you’ll learn what it takes to successfully raise a round of funding for your company. Author Katherine Hague explains how the venture capital industry works, and walks you through each step necessary to plan, execute, and optimize your own fundraising round. Packed full of exercises, checklists, and templates, this book guides you through the process from start to finish. It’s ideal for entrepreneurs raising later rounds of capital, as well as those just starting out.
Gain an understanding of core venture capital concepts and standards
Learn how to develop and hone an investor pitch
Come away with a plan to hit the fundraising trail for your company
Develop the confidence you need to negotiate key terms in a funding deal
Understand best practices in fundraising, and learn how to avoid the top 10 fundraising mistakes” (Catalogue)

Building wealth through venture capital : a practical guide for investors and the entrepreneurs they fund / Batterson, Leonard A.
“Venture capital demystified, for both investors and entrepreneurs Building Wealth Through Venture Capital is a practical how-to guide for both sides of the table–investors and the entrepreneurs they fund.” (Catalogue)

Angel : how to invest in technology startups-timeless advice from an angel investor who turned $100,000 into $100,000,000 / Calacanis, Jason
“One of Silicon Valley’s most successful angel investors shares his rules for investing in startups. There are two ways to make money in startups: create something valuable-or invest in the people that are creating valuable things. Over the past twenty-five years, Jason Calacanis has made a fortune investing in creators, spotting and helping build and fund a number of successful technology startups-investments that have earned him tens of millions of dollars. Now, in this enlightening guide that is sure to become the bible for twenty-first century investors, Calacanis takes potential angels step-by-step through his proven method of creating massive wealth: startups… He guides you step by step through the process, revealing how leading investors evaluate new ventures, calculating the risks and rewards, and explains how the best startups leverage relationships with angel investors for the best results. Whether you’re an aspiring investor or a budding entrepreneur, Angel will inspire and educate you on all the ins of outs. Buckle up for a wild ride into the world of angel investing!” (Adapted from Catalogue)

Crowdfunding intelligence : the no-nonsense guide to raising investment funds on the Internet / Buckingham, Chris
“Crowdfunding’s time has arrived! Through the power of the Internet, it represents one of the most exhilarating ways to raise investment funds for your dream project. It enables you to get exposure in the public domain and can mean a seal of approval being given to your ideas by the masses. Developed from crowdsourcing – where people get together to generate ideas and solve problems – crowdfunding is an extension of this, only now the crowd add money (funding) to a project. It offers investment solutions to project needs in all sorts of fields, from apps to zoos. This book provides unrivalled explanations and frameworks to help any entrepreneur or business to prepare and execute a successful crowdfunding campaign and raise the capital they need. It contains expert insights and advice from the major players in the sector, including the leading crowdfunding sites, on how success can be achieved.”–Amazon website.” (Catalogue)

Last, but not least, if you are interested in tourism development this new publication from Bridget Williams Books may interest.

100% Pure Future: New Zealand Tourism Renewed
Sarah Bennett (ed).  Contributors: Dave Bamford, Susanne Becken, Hugh Logan, Rod Oram, Raewyn Peart, David Simmons, Erna Spijkerbosch, Te Ngaehe Wanikau and Tony Wheeler.
Covid-19 has had a devastating effect on New Zealand tourism, but the industry was already troubled by unchecked growth and questionable governance that has put pressure on the environment, infrastructure and communities. In this urgent collection of essays, nine writers outline their vision for sustainable tourism, the barriers to achieving it and how they can be overcome. This BWB Text is a rallying call for a genuine tourism ‘reset’ that puts the environment first and creates more meaningful exchanges between visitors and their hosts.

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.

Remote working

“Your family aren’t supposed to be your colleagues” said a co-worker returning to the office after an extended period of working from home, whereas a friend recently grumbled that “They want us to come back into the office more often!”.

For some people setting up a workspace at the end of the kitchen table is fine if it’s just you and the cat at home, but when you have to share that same workspace with the requirements of a partner and a couple of kids, home can become a bit small and cramped.

It’s not just the idea of sharing space it’s also the efficiency and productivity of the working day that has changed for many.

An acquaintance found the work challenges brought about by Covid to be ultimately positive for his organisational practices.  At short notice his team were forced to rapidly upskill their familiarity with technology, in order for the business to continue operating.  This they did and now have a more efficient and flexible way of operating that works well for his team.

Another friend noticed that when she worked from home she was more productive, despite sharing her work space with family.  Without having to travel to work she had flexibility to begin work at 6.00 am and get many of her daily tasks ticked off her list, before the kids started their online learning.  Later in the day she returned to “work” and worked into the evening.  My friend noted that had she been in the office her days would have been full of interruptions along with impromptu, and often lengthy, chats with colleagues.

Remote working, virtual teams, telecommuting, hybrid work, flexi-work, or work-from-home.  Whatever you call it, a version of it is here to stay with many workplaces now offering a flexible policy around working from home.

So how do you make it work for everyone involved and how can you successfully manage teams from a distance.  Managing the technology productively is only part of the equation.  A large part is making sure people feel connected to the office and the rest of the team.  As a manager how can you effectively lead a team if you don’t see them?

We’ve compiled a list of resources that anyone leading a remote team, or working remotely might find helpful.

The 10-second commute : new realities of virtual work / Kurtzberg, Terri R.
“Widespread remote work is now possible, but it comes with its share of frustrations. Virtual work has changed our lives in ways big and small, from trying to balance our time to what we wear and where we sit and from how we communicate to where we should look during a videoconference. It’s also fundamentally changed what kinds of jobs we can now do. Grounded in research and including lively personal anecdotes, The 10-Second Commute provides a thoughtful and comprehensive scan of the nature of virtual work. The authors, both researchers in management and technology, explore the current questions of our virtual lives, such as: Why Zoom instead of Skype? Why are emoji so useful? Why is videoconferencing so exhausting? How does diversity at work both help and hinder productivity? Virtual work is more than just work-it permeates our whole lives, and it will continue to do so as hybrid work arrangements become the new normal. Helping readers better understand the virtual work experience, this book will engage and inform everyone who is still trying to make virtual work work”– Provided by publisher.” (Adapted from Catalogue)

How to thrive in the virtual workplace : simple and effective tips for successful, productive and empowered remote work / Glazer, Robert
“The business world was already gravitating toward virtual workplaces, even before COVID-19 created the largest remote work experiment in history. Suddenly organisations as big as Twitter were learning their employees didn’t need an office in order to get great results. This is something Robert Glazer has known for over a decade. In the highly actionable How to Thrive in the Virtual Workplace, Glazer taps into his experience managing a virtual office – and winning twenty “best places to work” awards – while providing leaders with a step-by-step playbook on how to intentionally build a remote workforce and culture by developing core values that provide guidance in hiring talent who work well remotely, creating comprehensive onboarding plans, using technology to communicate and connect with remote employees, and more. This goes way beyond a typical HR strategy book. By employing these specific strategies, leaders can build a remote environment that thrives and make it one of their key competitive advantages. The remote work revolution is here – the leaders who will build the future are the ones who can lead top performing virtual teams. Learn how to build a world-class organisation – office no longer required.” (Catalogue)

The nowhere office : reinventing work and the workplace of the future / Hobsbawm, Julia
“Analysing the current remote-based workforce created by the pandemic, one of the foremost thinkers in business and organization voices the problems that beset work and advocates for using this moment to initiate the biggest transformational change in the workplace in a century.” (Catalogue)


Redesigning work : how to transform your organization and make hybrid work for everyone / Gratton, Lynda
“How companies can use the recent shifts in business norms and culture to reset work for the coming decade and beyond”– Provided by publisher.” (Catalogue)



Remote, Inc. : how to thrive at work . . . wherever you are / Pozen, Robert C.
“You can thrive and excel when you’re working remotely, if you adopt the mindset, habits and tech tools of professionals who are even more productive outside the office: Learn to think like a “business of one,” and that entrepreneurial mindset will transform your experience of remote work. Remote work can be satisfying and productive—once you craft a strategy that taps into the unique advantages of working from home. After a year in which many of us plunged into remote work overnight, we finally have a chance to make thoughtful choices about how to combine remote and office work, and how to make the most of our days at home. Remote, Inc. gives you the strategies and tools you need to make remote work a valuable part of your renewed working life. Remote, Inc. takes you inside the mindset and habits of people who flourish while working outside the office some or all of the time: people who function like a “business of one”. That’s how productivity experts Robert C. Pozen and Alexandra Samuel describe the mindset that lets people thrive when they’re working remotely, whether full-time or in combination with time at the office. You can follow their lead by embracing the work habits and independence of a small business owner—while also tapping into the benefits of collegiality and online collaboration. — Provided by publisher.” (Catalogue)

Remote work revolution : succeeding from anywhere / Neeley, Tsedal
“A Harvard Business School professor and leading expert in virtual and global work provides remote workers and leaders with the best practices necessary to perform at the highest levels in their organizations. The rapid and unprecedented changes brought on by Covid-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive transition has forced companies to rapidly advance their digital footprint, using cloud, storage, cybersecurity, and device tools to accommodate their new remote workforce. Experiencing the benefits of remote working – including nonexistent commute times, lower operational costs, and a larger pool of global job applicants – many companies, including Twitter and Google, plan to permanently incorporate remote days or give employees the option to work from home full-time. But virtual work has it challenges. Employees feel lost, isolated, out of sync, and out of sight. They want to know how to build trust, maintain connections without in-person interactions, and a proper work/life balance. Managers want to know how to lead virtually, how to keep their teams motivated, what digital tools they’ll need, and how to keep employees productive. Providing compelling, evidence-based answers to these and other pressing issues, Remote Work Revolution is essential for navigating the enduring challenges teams and managers face. Filled with specific actionable steps and interactive tools, this timely book will help team members deliver results previously out of reach. Following Neeley’s advice, employees will be able to break through routine norms to successfully use remote work to benefit themselves, their groups, and ultimately their organizations. — Provided by publisher.” (Catalogue)

Leadership in a Zoom economy with Microsoft Teams : applying leadership to a remote workforce / Ward, Peter
“Manage and lead a team remotely by intertwining leadership principles with the many robust tools of Microsoft Teams. This book shows you how to utilize Microsoft Teams in an effective way to achieve your global team goals. Leading a team is a challenge, but leading a team in the zoom economy can make you stressed out and overworked. Peter Ward gives the reader a communication and organization centered approach for the dynamic, hardworking, successful employee who wants to step into a leadership role and vastly improve their organization with the aid of Microsoft Teams. Ward shares his own “rules” for successful leadership of teams and small companies, to scale at a steady pace, creating a culture of accountability and responsibility, with a remote workforce, not using venture capital, and applying minimal bureaucracy. Ward says teamwork, right hires, diversity, and work balance are equally important as profitability. Leadership in a Zoom Economy with Microsoft Teams is a portrait of a productive, sane, balanced life that is organized and filled with rich results. After reading this book, you will be able to extend your Microsoft Team capabilities to day-to-day leadership principles. What Will You Learn Use MS Teams to build trust in your remote or virtual workplace with teams Work with Planner, Outlook, and Tasks within MS Teams Coach, mentor, and develop your team when you are not in the exact location Lead a remote workforce effectively Apply an entrepreneur mentality to remote teams Create a culture that is innovative and creative when you are a dispersed organization Who This Book Is For Managers who want to step into leadership, and leaders who want to raise their leadership game using Microsoft Teams as a technical tool.” (Catalogue)

Remote workplace culture : how to bring energy and focus to remote teams / O’Meara, Sean
“The way we work has changed and a strong and supportive company culture is key for success. When employees are working remotely, even if only occasionally, HR professionals and business leaders need to think differently. Practitioners now need to motivate their workforce, support talent development, ensure an inclusive environment and protect their employees’ mental health, all without being in the same physical space. A strong and effective company culture that is built specifically with this purpose in mind is key. Remote Workplace Culture is a practical guide that shows how to achieve this and explains why simply replicating what used to happen in the office in a virtual environment doesn’t work. This book shows how a strong culture for remote workers helps attract the best talent, whether this is nationally or globally and also explains how to prioritize inclusion. There is also specific guidance on wellbeing initiatives, how to replace social learning in a partially remote working culture and how to avoid common pitfalls such as an overreliance on technology, the blurring of work/life boundaries and a misunderstanding of remote working etiquette. Supported by case studies from global organizations including Facebook, the BBC, Trello Inc and Direct Line Insurance, this is essential reading for all HR professionals and business leaders needing to develop strong company culture in the new world of work”– Provided by publisher.” (Catalogue)

Virtual leadership : practical strategies for success with remote or hybrid work and teams / Pullan, Penny
“Remote working and virtual business practices are now embedded in companies across all industries. Learn the best practices and skills needed to effectively manage your team with this guide to virtual leadership. Virtual Leadership offers straightforward and proven methods for developing strategies to lead virtual teams. This guide for the modern leader explains how to optimize productivity and drive engagement by addressing common challenges, such as creating cohesive teams, working across time zones and cultures and handling offline distractions. Clear guidance is offered on how to lead in and outside of meetings to ensure that those working remotely are effectively steered. The fully revised second edition provides key information on the latest developments in virtual leadership and how to lead team members adopting a hybrid working approach (partly virtual but not entirely) in detail. New cases studies from education, community, healthcare and government also feature to highlight insights that can be taken from other fields. Leading virtual teams requires a new set of skills and a facilitative leadership approach, Virtual Leadership is here to help”– Provided by publisher.” (Catalogue)

Leading from anywhere : the essential guide to managing remote teams / Burkus, David
“Top business thought leader David Burkus has mined the very best research on virtual teams and case studies of companies that have not just survived but thrived through remote work to provide managers with the field guide to leading remotely, packed with everyday examples and illuminating insights.” (Catalogue)

Some shorter reads :

From Hays there is a blog piece on How to manage a remote team.  Forbes magazine offers up 13 Tips For Leading And Managing Remote Teams.  Gordon Tredgold’s blog offers tips on How to lead and manage a remote team like a pro.  Workplace considers the role of trust in making remote teams successful while the HBR considers how to stay visible when you, as a manager are working from home, but the team is office based.

Engagement and connection are also a big part of the remote experience.  Whether you are working remotely or hosting/joining in a remote meeting  there are ways to make remote meetings more worthwhileDoing it by the numbers this article suggests 5 ways to use ‘Social Bookends’ to engage remote employees while this one offers 8 ways to help people feel connected during a virtual meeting

If you need more information please contact the Prosearch team at the library.  We can help you find information across a range of perspectives and resources.  All enquiries are treated in confidence.